Care Coordination & Case Management | Coordinated Healthcare
When several providers are involved, things can fall through the gaps. A care coordinator keeps everyone working from the same page — so you don't have to hold it all together yourself.
Who we work withAllied Health
Nurses
Specialists
GPs
What We Offer
When care involves a lot of people Most of us see more than one practitioner — a GP, specialists, allied health, sometimes a hospital team. They often work from different clinics, each holding their own slice of your information, and they don't always talk to each other. That leaves you (or a family member) doing the remembering, repeating, and chasing.
Care coordination takes that load off you. We help gather your health information into one place, keep everyone informed as things change, and make sure your care actually joins up.
-
Brings your health information together into one organised record
Keeps your providers up to date as your situation changes
Helps arrange case conferences between your doctors and allied health team
Checks in regularly to keep your care on track toward your goals
Acts as a single point of contact so you're not chasing everyone yourself
-
Care coordination suits people with ongoing, complex, or changing health needs — and the family members or carers supporting them.
-
Start with a conversation — we talk through what's going on and what you need.
Map your care — who's involved, what's happening, where the gaps are.
Coordinate — bring your information together and get your providers aligned.
Stay on track — regular check-ins, adjusting as your situation changes.
-
Keeping your information in one place One simple way to manage your care is a health passport — a single, organised record of your health information you can keep with you and share with providers. Learn about the Health Passport
Our Process
Plan with Purpose
We chat with you to identify your health concerns and your current care team
Assign your coordinator
We assign you to a care coordinator who will be your main point of contact
Collaborate Openly
We will gather information and, where possible, arrange team meetings with you and your care team to review your treatment plan
Review and progress
We then check on your progress with your plan, keep your team updated, and update your plan as needed
